Furnace Repair in Beckley, WV

To begin, make sure your thermostat is instructing your furnace to turn on.

Change the batteries if the screen is blank. If the digital screen is jumbled, the thermostat may need to be replaced.

Make sure the switch is set to “heat” as opposed to “off” or “cool.”

Ensure the program is showing the appropriate day and time and is set to “run.” If you’re having a hard time overriding the program, set the temperature by using the up/down arrows and press the “hold” button. This will make the furnace to start if thermostat programming is causing a problem.

Increase the temperature setting to 5 degrees warmer than the room temperature.

If your furnace hasn’t kicked on within a couple minutes, make sure it has power by toggling the fan switch from “auto” to “on.” If the fan doesn’t run, your furnace could be without power.

If you have a smart thermostat—like one made by Nest, Ecobee, Lux, Honeywell or Bosch—troubleshooting is very model-specific. Refer to the manufacturer’s website for help. If you still can’t get your Wi-Fi thermostat to work, call us at 304-707-0600 for heating and cooling service.

Next, you will need to check if your breaker and furnace switch are on.

Locate your house’s main electrical panel. If you have no idea where it is, look for a gray metal box in your basement, garage or closet.

Make sure your hands and feet are dry before touching the panel or breakers.

Find the breaker labeled “furnace” or “heat,” and make sure it’s switched “on.” If the breaker has tripped, it will be in the middle or “off” position.

Using one hand, firmly switch the breaker to the “on” position. If the breaker immediately trips and pops back to “off,” leave it alone and call a professional from Appalachian Heating at 304-707-0600 right away.

It doesn’t matter how old your furnace is or what brand it is, it has at least one standard wall switch located on or near it.

Make sure the switch is flipped up in the “on” position. If it was turned off, anticipate your furnace could take up to five minutes to start. (If you don’t know where to find your furnace, take a look at your basement, garage or utility closet. It could also be in a crawl space or attic.)

When it comes to furnace issues, a filthy, clogged air filter is often the top culprit.

If your filter is too dirty:

• Your furnace won’t stay on, or it could overheat from reduced airflow.
• Your energy bills could increase because your furnace is turning on more than it should.
• Your furnace could fail sooner than it should because a dirty filter causes it to work harder.
• Your furnace can be cut off from power if an overly dirty filter causes the breaker to trip.

Depending on what model of furnace you have, your air filter is located inside the blower compartment of your furnace, an attached filter case or wall-mounted return air grille.

To replace your filter:

1. Turn off your furnace.
2. Pull out the filter and hold it up to the light. If you can’t see light through it, replace it.
3. Add the new filter with the arrow pointing toward the furnace to avoid damage.

Flat filters should be replaced once a month, while pleated filters should last about three months. You can also use a washable filter that will last about 10 years. If you have children or pets, you may have to replace your filter more often.

To make the process easier in the future, use a permanent marker on your furnace housing or ductwork to indicate the airflow direction and filter size.

Commonly known as drain pans, condensate pans catch water your furnace removes from the air.

If water is dripping out of your furnace or its pan has standing water in it, follow these steps.

• If your pan has a drain (look for a PVC pipe), check that it isn’t full. If it needs to be drained, use a special pan-cleaning tablet you can purchase at home improvement or hardware stores.
• If your pan has a pump, inspect the float switch. If the switch is stuck “up” with liquid in the pan, contact us at 304-707-0600, because you will probably need a new pump.

If malfunctions continue, peek inside your furnace’s plastic window to check the status of the blower motor. Depending on the model, the light could also be mounted on the outside of your furnace.

If you see anything other than a steady, colored light or blinking green light, call us at 304-707-0600 for HVAC service. Your furnace may be emitting an error code that is calling for professional assistance.

If your furnace tries to start but shuts off without putting out heat, a dirty flame sensor could be responsible. When this occurs, your furnace will try to turn on three times before a safety feature turns it off for about an hour.

If you feel comfortable with opening up your furnace, cleaning your flame sensor is something you can do yourself. Or, one of our heating service professionals can do it for you.

If you want to clean the sensor yourself, you’ll need:

• A 1/4” hex screwdriver or wrench
• Piece of light grit sandpaper, steel wool or emery cloth
• A dry, clean paper towel

Next:

• Shut off the furnace’s power by using its wall switch or breaker. If your gas valve is not electric, you will need to shut off the gas as well.
• Lift off the furnace’s front panel and track the wire to the flame sensor.
• Unscrew the rod and use your sandpaper, steel wool or emery cloth to gently rub the metal rod.
• Wipe off the rod with a paper towel.
• Remount the sensor.
• Replace the furnace doors.
• Turn the furnace’s power back on. It might proceed through a set of checks before continuing regular operation. If your furnace doesn’t turn on, the sensor may need to be replaced or something else may be wrong. If this happens, get in touch with us at 304-707-0600 for heating and cooling repair assistance.

If you own an older furnace, the pilot light could be out. To relight it, find the instructions on a label on your furnace, or follow these steps.

• Find the switch on the bottom of your furnace labeled “pilot,” “on” and “off.”
• Turn the switch to the “off” position.
• Wait at least five minutes to avoid possibly creating a fire.
• Turn the knob to “pilot.”
• Hold down the “reset” button as you bring the flame of a long lighter to the pilot light opening.
• Release the “reset” button once the pilot light is lit.

If you have followed the instructions twice and the pilot light still won’t light or stay lit, get in touch with us at 304-707-0600 for furnace service.

Try switching on another gas appliance. If it doesn’t work, your natural gas service could be turned off, or you could be out of propane.